Returns and Refunds
- Returns are only possible at the time of delivery. Once the item is delivered, seller would be providing all the customer service as covered under the warranty.
- Items can be returned without any charges if either customer is not happy with the quality of the product or there is a genuine reason for return. However, if customer wants to return the product without proper reason, customer may be asked to pay Rs 500 as charges to offer this service to the customer. We encourage customers to finalize the product that they like and we are happy to bring it to their address so they can verify the quality and finishing of the product, with a choice to return it for free if the product is not up to the standard.
- Item is not eligible for returns because of minor finishing/touching issues that may have incurred in shipping and handling of the product. Seller is expected to provide the required finishing touches at customer’s place as needed.
- All refunds are processed from our side within 24 hours. For Cash on Delivery products, advance payment, if any, is returned immediately and for online payments, we process return from our side in 24 hours and then it may take 3-5 days as per your bank's standard processing time